Pricing terms

Plans and prices

The Free plan costs nothing for one project and one user.

Pro is A$19 per user per month. It adds unlimited projects, team members, file uploads, advanced reporting and the AI features. What each plan includes is on the pricing page.

Prices are in Australian dollars. Each invoice shows any GST that applies.

The 14-day free trial

You can try Pro free for 14 days. You add a card when the trial starts, and nothing is charged during the trial.

If you don’t cancel before the trial ends, your Pro subscription starts and the first month is charged to that card. To stop it, cancel before the trial ends and you won’t be charged.

Billing

Pro is billed monthly in advance, for the number of users on your subscription, to the card you add. Your subscription renews each month until you cancel.

Everyone in your organisation counts as a user, including people you’ve invited who haven’t joined yet. If the number of users changes during a month, the difference may be prorated on your next invoice.

Payments are processed by Stripe. Rosco doesn’t store your card details. Owners and admins can see invoices and billing details in Rosco under Organisation settings › Manage Billing.

Failed payments

If a payment doesn’t go through, we’ll try it again. If it still can’t be collected, your organisation may be moved to the Free plan until billing is updated.

Price changes

We’ll give you at least 30 days’ notice by email before a price change applies to your subscription. If you don’t want to continue at the new price, you can cancel before it starts.

Cancelling

An owner or admin can cancel Pro at any time in Rosco under Organisation settings › Manage Billing.

Pro stays on until the end of the period you’ve paid for. Your organisation then moves to the Free plan, and features that are only in Pro stop being available. Cancelling doesn’t delete your projects or records.

Refunds

Payments aren’t refunded for part of a month, or for a month you didn’t use, except where the Australian Consumer Law requires it.

Your rights under the Australian Consumer Law

Our services come with guarantees that can’t be excluded under the Australian Consumer Law. Nothing in these terms limits those rights.

If there’s a major failure with the service, you can cancel and get a refund for the unused part, or compensation for its reduced value. If a failure isn’t major, you’re entitled to have it fixed within a reasonable time.

Changes to these terms

We may update these terms. If a change affects what you pay or how you’re billed, we’ll email you before it applies. The date at the top shows when they last changed.

Contact

Questions about pricing or billing: hello@roscoapp.com. How we handle your information is set out in our Privacy Policy.